Website Privacy Policy

Information We May Collect

When you submit information through our website, we may collect:

Name
Email address
Telephone number
Information you voluntarily provide through contact forms

Please do not submit sensitive medical information, diagnoses, treatment details, or other confidential health information through website contact forms.

We may also collect information related to:

Newsletter subscriptions
Requests for information about services
Requests regarding new treatments, therapies, or programs offered by SCMH

How We Use Information

Information submitted through our website may be used to:

Respond to inquiries
Provide information about our services
Coordinate initial contact with prospective patients
Send information regarding mental health services, therapies, educational content, or new treatment offerings
Improve website functionality and visitor experience

Submitting information through our website does not establish a provider-patient relationship.

Email Communications

If you provide an email address, SCMH may use it to respond to inquiries or send information related to our services.

Email addresses may be stored within Wix and other authorized business systems used to manage website communications.

SCMH does not use website contact information to publicly acknowledge or confirm that any individual is a patient of the practice.

You may request removal from marketing or informational communications at any time.

Newsletter Communications

SCMH may offer newsletters or educational email communications in the future. If you choose to subscribe, we may use your email address to send updates, mental health information, treatment announcements, educational content, or practice news.

You may unsubscribe from these communications at any time.

Reviews and Public Information

Visitors may choose to leave reviews on third-party platforms such as Google.

Because protecting privacy is important, SCMH generally does not respond to public reviews in a manner that could acknowledge, confirm, or disclose any provider-patient relationship.

Information Security

SCMH takes reasonable measures to protect information submitted through the website. However, no internet transmission or electronic storage method can be guaranteed to be completely secure.

Individuals who become patients will receive access to secure communications through authorized healthcare systems such as healow/eClinicalWorks and other approved clinical platforms.

Third-Party Services

Our website may contain links to third-party websites, social media platforms, or external services. SCMH is not responsible for the privacy practices of those third parties.

Children's Privacy

This website is not intended for children under the age of 13. We do not knowingly collect personal information from children through this website.

Cookies and Website Analytics

Our website may use cookies or similar technologies provided by Wix or third-party services to help operate the website, improve performance, and understand how visitors use the site.

These technologies may collect information such as:

Browser type
Device type
Pages visited
Date and time of visits
General geographic location
Website usage information

No website analytics are used to identify individuals seeking mental health treatment.

Changes to This Policy

SCMH may update this Website Privacy Policy from time to time. Updated versions will be posted on this page with a revised effective date.

Contact Information

Sound Choice Mental Health
P.O. Box 3103
Lacey, WA 98509

Phone: (360) 338-3757

For questions regarding this Website Privacy Policy, please contact our office.